At Palm Gates and Garage Door Repair, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our services or accessing our website, you consent to the data practices described in this policy.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, address, phone number, email address, and payment information when you schedule services, contact us, or make a purchase.
• Non-Personal Information: We may automatically collect non-personal data such as browser type, IP address, pages visited on our website, and other similar data for analytical purposes.

2. How We Use Your Information

• Service Delivery: We use your personal information to provide, schedule, and deliver our garage door services, communicate about appointments, and send invoices or receipts.
• Customer Support: To respond to inquiries, provide support, and resolve issues related to our services.
• Marketing: With your consent, we may send you promotional materials, newsletters, or updates about our products and services. You can opt out at any time.
• Website Improvement: We use non-personal data to analyze how visitors use our website to enhance user experience and improve content.

3. Information Sharing and Disclosure

• We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide services or comply with legal obligations.
• Service Providers: We may share your data with trusted third-party vendors, contractors, or partners who assist in delivering our services, subject to strict confidentiality agreements.
• Legal Compliance: We may disclose information if required by law, to enforce our site policies, or to protect our rights, property, or safety.

4. Data Security

• We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

• Our website may use cookies and other tracking technologies to enhance user experience and gather non-personal information. You can modify your browser settings to reject cookies, though this may impact certain site features.

6. Your Choices and Rights

• Access and Correction: You can request access to your personal information and ask us to update, correct, or delete inaccurate or outdated data.
• Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe link in our emails or by contacting us directly.

7. Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. Please review their privacy policies before engaging with them.

8. Children’s Privacy

• Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

• We may update this Privacy Policy periodically. Changes will be posted on our website, and the updated policy will indicate the revision date.

10. Contact Us

By using our services, you acknowledge and accept the practices outlined in this Privacy Policy. Thank you for trusting Palm Gates and Garage Door Repair with your personal information.